Cannalink vs. Polln: Telehealth Clinic Comparison Overview
Information accurate as of March 2026 based on publicly available details.
Cannalink is a leading provider in alternative telehealth care. We’re locally-owned, with an affordable, patient-focussed approach that enables every Australian access to the high-quality healthcare they deserve. Polln is another provider, often touted as an alternative to Cannalink.
When you compare telehealth clinics in Australia, you’ll likely come across many others, including Polln, and determining which provider is the right choice for you can be overwhelming.
What is Polln?
Polln clinic is an Australian telehealth platform that operates remotely through online consultations.
Their clinic provides access to natural health treatment plans through a digital platform. They offer online bookings and virtual appointments, as well as prescribed treatment delivery.
What is Cannalink Clinic
Cannalink is a family-owned Australian telehealth clinic that connects patients with authorised prescribing doctors through secure online and phone consultations.
Cannalink looks at each patient's health individually, offering direct consultations and continuity of care with experienced, AHPRA-registered doctors.
Patients begin by completing free online screening before arranging a telehealth consultation, usually as soon as within one business day.
Comparing Cannalink Clinic & Poll
Both Cannalink and Polln offer alternative therapies via telehealth care, but if you compare the two services, you will notice significant differences in consultation style, access to prescribers, and how ongoing care is delivered.
Key features | Cannalink | Polln |
|---|---|---|
Eligibility | Determined in free 5-minute online assessment | Online questionnaire before consultation |
Medication delivery | Within 1-2 business days from consultation | 2-3 business days from prescription order |
In-person prescription collection | Yes, via pharmacy partners | No |
GP referral required | No | No |
Concession card-holder discounts | Yes - $10 off fees | Not listed |
Concession card-holder discounts | Yes - $10 off fees | Not listed |
Follow-up consult fee | Fixed - $39 every time | Varies - starts from $49 |
Initial consult fee | $69 | $79 |
Consultation type | Phone or video consult with an authorised prescribing doctor | Telehealth consult through digital platform |
Why Patients Compare Cannalink and Poll
It’s important to look at your options. For most people, comparing telehealth clinics is the first step before choosing a provider. Comparing services and clinics helps you to understand how each provider operates and what their consultation process looks like.
When comparing Cannalink and Polln for natural medical care, people often consider:
-
How consultations are arranged i.e. online or over the phone
-
How quickly appointments are available, for example same-day with Cannalink
-
The level of direct interaction with doctors
-
Follow-up consultation options
-
Pricing structure and transparency
Key Differences To Be Aware Of
Both Cannalink and Polln offer telehealth consultations, but our service structures look fairly different.
-
Cannalink provides direct consultations with authorised AHPRA-registered prescribers, with a streamlined, online intake process and phone support. This results in faster customer service with low or no hold times when you call. With same-day and next-day doctor appointments available, you’ll be seen sooner and for less.
-
Polln operates through a broader digital platform that manages bookings and consultations entirely online. These differences could influence how quickly you access appointments, how tailored your consultations feel to your needs, and how ongoing care is managed.
Making an Informed Decision Between Clinics
Your healthcare journey is unique to you. At Cannalink, we focus on your individual wellbeing with a patient-first approach that considers your ideal outcomes.
If you’re exploring your options, reviewing our comparison guides can help you to understand how providers, including Cannalink and Polln, structure services and patient care.
If you have questions about our telehealth services, contact our friendly team for a confidential, judgment-free chat on 1300 082 368.
How it Works
1
Online Intake
Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.
2
Free Screening
Our clinical team will conduct a free review of your submission and confirm your eligibility.
3
Telehealth Consult
You’ll be booked for a telehealth call with a doctor to discuss a personalised treatment plan.
4
Ongoing Support
Follow-up care, script renewals and assistance. Always with the same team you can trust.