Terms and Conditions

These Terms & Conditions (“Terms”) govern your use of www.cannalinkclinic.com.au (“the Site”), owned and operated by Clearleaf Consulting Pty Ltd trading as Cannalink Clinic, located in Carlton, Victoria.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please discontinue using the Site.

1. Nature of Website Content

The information on this Site is general information only and is not medical advice. Any medical advice or treatment decisions can only be provided during a consultation with an AHPRA-registered prescriber. Nothing on this Site should be interpreted as an offer or advertisement for any specific medical treatment or therapy.

2. Use of the Site

You agree not to:

use the Site for unlawful purposes
interfere with the Site’s operation or security
attempt to gain unauthorised access to any part of the Site
submit false, inaccurate, or misleading information

Access to the Site may be suspended or restricted at any time for maintenance, security, or operational reasons.

3. No Guarantee of Appointment or Treatment

Submitting an enquiry or intake form does not guarantee:

an appointment
eligibility for any treatment
access to specific medicines
any clinical outcome

Treatment decisions are made solely by the treating prescriber in accordance with Australian law.

4. Intellectual Property

All content on the Site — including text, images, graphics, documents, layout, and branding — is the property of Cannalink Clinic or its licensors. You may not copy, reproduce, republish, distribute, or modify any part of the Site without written permission.

5. Third-Party Services

The Site may link to or integrate with third-party services, including payment processors, telehealth platforms, pharmacies, and regulatory resources.

We do not control these external services and are not responsible for their content, accuracy, privacy practices, or availability.

6. Privacy

Your use of this Site is subject to our Privacy Policy, which explains how we collect, use, and protect personal information. By using the Site or submitting an intake form, you consent to the handling of your information in accordance with that policy.

7. Regulatory Notice

The clinic complies with all Australian laws relating to medicinal cannabis. In line with TGA advertising restrictions, this website does not advertise, promote, or encourage the use of medicinal cannabis or any other regulated therapy. Any reference to regulated medicines is provided strictly for legal and compliance purposes.

8. Limitation of Liability

To the extent permitted by Australian law, Cannalink Clinic and its directors, employees, contractors, and affiliates are not liable for:

reliance on general website content
interruptions, delays, or inaccuracies in Site functionality
loss or damage arising from your use of the Site
issues arising from third-party platforms or services

Nothing in these Terms limits rights under the Australian Consumer Law.

9. Indemnity

You agree to indemnify and hold Cannalink Clinic harmless from any claims, losses, liabilities, or expenses arising from:

your misuse of the Site
your breach of these Terms
information submitted by you through the Site

10. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved exclusively in the courts of Victoria.

11. Updates to These Terms

We may update these Terms from time to time. Updates take effect when published on the Site.
Your continued use of the Site indicates acceptance of any revised Terms.

12. Contact Us

If you have questions regarding these Terms, please contact us using the contact form on our website.