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Contact

At Cannalink, we’re committed to making healthcare simple, supportive, and accessible, wherever you are in Australia. Whether you’re a new patient, returning for a follow-up, or just looking for more information about our telehealth services, we’d love to hear from you.

​We’re a family-owned clinic built on trust, transparency, and real conversations. If something’s unclear or you’re unsure how to get started, just reach out, we’re here to guide you.

Woman using smart phone to contact Cannalink

1300 082 368

Have questions? Call us Monday to Friday and chat with a real person - no bots, no runaround.

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Thanks, we've received your submission and we'll get back to you shortly.

  • Do I need a referral?
    No, a referral is not required. Our doctors are practising GPs with extensive experience prescribing medical cannabis.
  • How much is an appointment?
    Regular Initial consult: $99 Follow-up: $69 Concession $10 off
  • What are your business hours?
    The clinic is open for enquiries during the following hours: 10am-5pm Monday - Friday CLOSED Saturday CLOSED Sunday Please note: Many of our consults take place outside of business hours (from 5-9pm).
  • How do I fill my prescription?
    We will link you with our partner pharmacy to have your scripts conveniently dispensed. Free Express Post or pickup available.
  • Do I need a Medicare card?
    Yes. At this time, patients are required to have a Medicare card.
  • How long will it take to get my prescription?
    Prescriptions are issued immediately following your consult. We can link you with a pharmacy that is familiar with cannabis medicines. You can collect same-day in store, or via Express Post next business day.
  • I need more help
    Call or text us anytime! 0421 872 019.
  • Is this a premium service?
    Yes, but without the inflated price tag. We offer fast, professional, high-quality care with transparent pricing: $89 for initial consultations and $59 for follow-ups. No hidden fees. No confusion.
  • How long will I have to wait for an appointment?
    We typically schedule appointments within 2 business days of receiving a completed Intake Form. This time-frame can vary depending on the availability of the patient and a prescriber.

How it Works

01

Online Intake

Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.

02

Free Screening

Our clinical team will conduct a free review of your submission and confirm your eligibility.

03

Telehealth Consult

You’ll be booked for a  telehealth call with a doctor to discuss a personalised treatment plan.

04

Ongoing Support

Follow-up care, script renewals and assistance. Always with the same team you can trust.

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