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Frequently Asked Questions

We know starting something new can come with a lot of questions. At Cannalink, we’re committed to making the process simple, transparent, and stress-free. Below you'll find answers to the most common questions about our clinic, our telehealth services, and what to expect before and after your appointment. If you can’t find what you’re looking for, feel free to get in touch, our team is here to help.

FAQs

How it Works

01

Online Intake

Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.

02

Free Screening

Our clinical team will conduct a free review of your submission and confirm your eligibility.

03

Telehealth Consult

You’ll be booked for a  telehealth call with a doctor to discuss a personalised treatment plan.

04

Ongoing Support

Follow-up care, script renewals and assistance. Always with the same team you can trust.

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Eligible
Conditions

Our telehealth services may be used to treat a range of conditions* including issues with:

Pain
Sleep
Stress
Mental Health
Anxiety
and more

* Our prescribers will determine whether our services are suitable for you. Treatment results vary based on personal circumstances

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Online Assessment

Business Hours (AEST)
10am-5pm Monday-Friday
Closed Saturday & Sunday

Follow-up

Contact

Disclaimer: Information on this website is general only and is not medical advice. Cannalink does not advertise, promote, or encourage the use of medicinal cannabis or any prescription-only treatment. All prescribing decisions are made independently by an AHPRA-registered prescriber in accordance with Australian law. Medicinal cannabis may not be suitable for everyone and can cause side effects. Always seek personalised medical advice from a qualified healthcare professional. For further information,, please visit the Therapeutic Goods Administration (TGA) website.

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