Frequently Asked Questions
We know starting something new can come with a lot of questions. At Cannalink, we’re committed to making the process simple, transparent, and stress-free. Below you'll find answers to the most common questions about our clinic, our telehealth services, and what to expect before and after your appointment. If you can’t find what you’re looking for, feel free to get in touch, our team is here to help.
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Do I need a referral?No, a referral is not required. Our doctors are practising GPs with extensive experience prescribing medical cannabis.
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How much is an appointment?Regular Initial consult: $99 Follow-up: $69 Concession $10 off
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What are your business hours?The clinic is open for enquiries during the following hours: 10am-5pm Monday - Friday CLOSED Saturday CLOSED Sunday Please note: Many of our consults take place outside of business hours (from 5-9pm).
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How do I fill my prescription?We will link you with our partner pharmacy to have your scripts conveniently dispensed. Free Express Post or pickup available.
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Do I need a Medicare card?Yes. At this time, patients are required to have a Medicare card.
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How long will it take to get my prescription?Prescriptions are issued immediately following your consult. We can link you with a pharmacy that is familiar with cannabis medicines. You can collect same-day in store, or via Express Post next business day.
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I need more helpCall or text us anytime! 0421 872 019.
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Is this a premium service?Yes, but without the inflated price tag. We offer fast, professional, high-quality care with transparent pricing: $89 for initial consultations and $59 for follow-ups. No hidden fees. No confusion.
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How long will I have to wait for an appointment?We typically schedule appointments within 2 business days of receiving a completed Intake Form. This time-frame can vary depending on the availability of the patient and a prescriber.
How it Works
01
Online Intake
Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.
02
Free Screening
Our clinical team will conduct a free review of your submission and confirm your eligibility.
03
Telehealth Consult
You’ll be booked for a telehealth call with a doctor to discuss a personalised treatment plan.
04
Ongoing Support
Follow-up care, script renewals and assistance. Always with the same team you can trust.
