
Frequently Asked Questions
We know starting something new can come with a lot of questions. At Cannalink, we’re committed to making the process simple, transparent, and stress-free. Below you'll find answers to the most common questions about our clinic, our telehealth services, and what to expect before and after your appointment. If you can’t find what you’re looking for, feel free to get in touch, our team is here to help.
FAQs
Our Brisbane telehealth appointments are available between 10 am and 5 pm AEST, Monday to Friday. Most patients located in Brisbane, or anywhere in Queensland, can book same-day or next-day appointments once eligibility has been confirmed. To find out if you’re eligible, fill out our simple online screening application. It’s free and straightforward and takes just minutes to complete.
No, a referral is not required. Our doctors are practising GPs with extensive experience prescribing medical cannabis.
At Cannalink, our telehealth appointments in Hobart are available to new and existing patients from Monday to Friday, between 10 am and 5 pm AEST daily. You can complete our intake form from home, at a time that suits you, and our consultants will be in touch within one business day to schedule your first appointment. For follow-up consultations or prescription renewals, existing patients can schedule expert follow-up care online just as easily.
Our telehealth services are available Monday to Friday, with appointments typically scheduled same day or next day. Our business hours are 10am-5pm AEST. That is 9.30am-5.30pm Adelaide time (ACST).
Our telehealth services are available Monday to Friday, with appointments typically scheduled same day or next day. Our business hours are 10am-5pm AEST.
Our telehealth services are available Monday to Friday, with appointments typically scheduled same day or next day. Our business hours are 10am-5pm AEST. That is 8am-3pm Perth time (AWST).
We’re a family-owned, doctor-led clinic. We offer personalised care, not a one-size-fits-all approach. Our focus is on ethical, patient-first treatment backed by real experience in alternative health.
Yes, Cannalink provides telehealth services across South Australia, including cities like Mount Barker, Gawler, Port Adelaide, Glenelg, Norwood, and other regional areas.
Yes, Cannalink provides telehealth services throughout Western Australia, including cities like Fremantle, Joondalup, Bunbury, and regional areas such as Broome and Kalgoorlie.
Yes, Cannalink provides telehealth services throughout Tasmania, from Hobart and Launceston to remote and regional locations. We believe everyone in Tasmania should be able to access quality, consistent healthcare regardless of where they live. With Cannalink, support from experienced doctors you can trust is always just a few clicks away.
Regular
Initial consult: $99
Follow-up: $69
Concession
$10 off
Yes, Cannalink provides telehealth services across Far North Queensland, including cities like Port Douglas, Atherton, Innisfail, and other regional areas.
Cannalink is an online telehealth clinic servicing not only Brisbane but every region across Queensland, including the Gold Coast, Sunshine Coast, Toowoomba, Rockhampton, and Cairns. It’s easy to access quality alternative therapies, whether you’re in central Brisbane or remote rural locations. Cannalink brings personalised care from experienced chronic doctors to you simply, discreetly and affordably.
Making an appointment with our alternative doctors in Brisbane is easy. Complete our online assessment form, it’s free and fast, and one of our telehealth consultants will be in touch. If you’re eligible, you’ll see an authorised prescriber the same day, or within one business day, and any prescribed medications can be organised just as fast.
The clinic is open for enquiries during the following hours:
10am-5pm Monday - Friday
CLOSED Saturday
CLOSED Sunday
Please note: Many of our consults take place outside of business hours (from 5-9pm).
To request an appointment for a Hobart telehealth consultation, complete our free online intake assessment. Once submitted, our healthcare team will review your information and contact you within 24 hours to help you book a time to meet with a doctor. Appointments for patients in Hobart, or anywhere in Tasmania, are usually available on the same or the next business day.
You can complete our free online intake assessment in under five minutes. Once submitted, our team will review your information and contact you within 1 business day to schedule your telehealth consultation at a time that suits you.
You can complete our free online intake assessment in under five minutes. Once submitted, our team will review your information and contact you within 1 business day to schedule your telehealth consultation at a time that suits you.
You can complete our free online intake assessment in under five minutes. Once submitted, our team will review your information and contact you within 1 business day to schedule your telehealth consultation at a time that suits you.
Once we receive your intake, we process it and then contact you to schedule a telehealth appointment. We contact all patients within 1 business day, and appointments can usually be scheduled within 2 business days.
Cannalink is ideal if you can’t easily access an alternative health practitioner in person or prefer the comfort and discretion of managing your healthcare appointments from home. Our fully online model means you can have a telehealth appointment with an experienced prescriber from anywhere in Adelaide or South Australia without the travel, the waiting room delays, or a referral.
All you need to book a telehealth appointment in Cairns is a reliable internet connection. Complete our free online screening form at a time that suits you. No GP referral is required, and it only takes a few minutes. Once submitted, our team will be in touch within one business day to confirm your eligibility and to organise your first appointment.
You don’t need to be enrolled with a regular GP to access telehealth appointments in Perth with Cannalink. Our authorised prescribers can review your intake form, discuss your symptoms, and create a treatment plan that helps to support your goals. You won’t need a referral, and appointments and follow-ups can be organised quickly and easily online.
Initial consults are $99, after that, your follow-ups are just $69. There are no other hidden fees or costs. Your doctor will recommend when you should book in for a follow up consultation.
An initial consultation with a telehealth practitioner at Cannalink is just $99.00. Completing our online intake form is free, and our team will contact you once this is submitted to determine if our telehealth services in Hobart are right for you. Follow-up appointments for ongoing care or prescription renewals are $69.00, and every appointment can be scheduled and completed online.
At Cannalink, you’ll have the opportunity to discuss your individual health concerns and outcome goals with an experienced doctor you can trust. Our authorised prescribers work with patients to help manage sleep conditions, chronic pain, mental health, and more*. Complete our online screening form today, and our Brisbane consultants will be in touch to discuss if a Cannalink telehealth consultation is right for you.
Our online intake assessment will determine if you're eligible for a consult with a prescribing doctor. Eligibility for a prescription is determined by a qualified healthcare professional after a thorough assessment of your medical history, current symptoms, and treatment needs. Conditions which may be eligible for treatment include issues with sleep, anxiety, stress, pain and anxiety.
We will link you with our partner pharmacy to have your scripts conveniently dispensed. Free Express Post or pickup available.
An initial telehealth appointment with Cannalink in Cairns $99. Follow-up appointments for ongoing care or repeat prescriptions are $69, and all consultations can be booked online. Our pricing is straightforward and we offer discounts for concession card holders. Your intake form is free to complete, too.
Your telehealth appointment in Perth will be with a qualified doctor who is an authorised prescriber and a specialist in natural remedies and alternative health treatments. Depending on your intake, follow-up appointments could be with a doctor, nurse practitioner, or another healthcare professional. During your consult, you’ll have time to discuss your health concerns and work through a plan tailored to your needs.
Yes, you can. If you're eligible, your prescribing doctor at Cannalink can provide telehealth prescriptions during your consultation. Your prescription can then be filled remotely, and your medications delivered to you at home using StarTrack Express. Deliveries are usually fast and easy, and just as convenient as the consultation process.
Yes, at Cannalink, we support patients with telehealth services across Far North Queensland, from the Northern Beaches to Mareeba, Port Douglas, Cairns, Innisfail and beyond. Our clinic is 100% online, so you can access care regardless of your location, from the comfort and discretion of your home.
Yes. At this time, patients are required to have a Medicare card.
Start with our free online screening. Your doctor at Cannalink will review your medical history and your symptoms to decide if alternative therapy is a suitable option for you. During your online consultation, they’ll talk through a tailored treatment approach and will help with any questions so you feel informed to make the best decisions for your health.
Prescriptions are issued immediately following your consult.
We can link you with a pharmacy that is familiar with cannabis medicines. You can collect same-day in store, or via Express Post next business day.
Call or text us anytime! 0421 872 019.
Yes, but without the inflated price tag. We offer fast, professional, high-quality care with transparent pricing: $89 for initial consultations and $59 for follow-ups. No hidden fees. No confusion.
We typically schedule appointments within 2 business days of receiving a completed Intake Form. This time-frame can vary depending on the availability of the patient and a prescriber.
How it Works
01
Online Intake
Takes less than 5 minutes. Tell us about your medical history, symptoms, and any prior treatments.
02
Free Screening
Our clinical team will conduct a free review of your submission and confirm your eligibility.
03
Telehealth Consult
You’ll be booked for a telehealth call with a doctor to discuss a personalised treatment plan.
04
Ongoing Support
Follow-up care, script renewals and assistance. Always with the same team you can trust.

Eligible
Conditions
Our telehealth services may be used to treat a range of conditions* including issues with:
Pain
Sleep
Stress
Mental Health
Anxiety
and more
* Our prescribers will determine whether our services are suitable for you. Treatment results vary based on personal circumstances